What commissioners, families, and partners say

97.8%

On-time performance

Bromley · Summer term 2026

100%

DBS compliance maintained

All drivers · all terms

0

Tier 1 critical incidents

Safeguarding · 2024–25

412

Children transported

Academic year 2024–25

“Before Vayacare, we were managing seven different taxi companies with no single view of what was happening. Now I can see every route, every driver certificate, every incident — live — in one portal. Our audit last year took half the time it used to.”

“The communication passport made an immediate difference. My daughter had been very distressed in the morning for years. Within three weeks of Marcus starting, she was calm. He knew her — he'd read the passport, he'd trained on Makaton. That matters more than anything.”

“We switched from our previous provider after a safeguarding incident they handled badly. With Vayacare, I get a call within 30 minutes if anything happens, and a full written report the same day. The transparency is extraordinary.”

“The platform is the thing that sold it for us. Our social workers can see a child's journey history, welfare notes, and court order status without emailing anyone. It's transformed how our teams work together.”

“Vayacare has been genuinely innovative in how they think about transport as a welfare service, not just logistics. The whole company seems to understand why this matters.”

“The cover system is impressive. We've had three emergency cover situations this year and all three were resolved within 45 minutes. Other providers we've used have simply called back to say they couldn't help.”

Talk to a commissioner who uses Vayacare

We can arrange peer reference calls with transport managers at Bromley or Kent who are happy to talk about their experience.