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Specialist serviceTier 1 · 2 · 3
Secure & behavioural transport
Three capability tiers for children with complex needs — from managed behaviours through to court-ordered secure placements. Every team hand-picked for the child, not the route.
3 tiers
Capability matched
Team Teach L2
Tier 2 minimum
PRICE trained
Tier 3 teams
0 restraints
Past 24 months
Capability tiers
Right team. Right training. Right tier.
Tier 1 · Standard enhanced
Enhanced DBS, MIDAS, PATS, safeguarding training. Suitable for most SEND transport with managed behaviours.
●Enhanced DBS + Update Service
●MIDAS-trained driver
●PATS-trained PA
●Positive behaviour support briefing
Tier 2 · Behavioural support
Two-person team minimum. Trained in Team Teach / CALM de-escalation. Suitable for children with significant challenging behaviour.
●Team Teach Level 2
●CALM de-escalation trained
●Breakaway techniques
●TOAC-certified PA
●Pre-journey behavioural brief
Tier 3 · Secure & therapeutic
Specialist team trained for children at high risk of absconding or serious self-harm. Approved for court-ordered placements.
●Full restraint training (PRICE)
●Court order compliance officer
●Minimum 3-person team for absconding risk
●Crisis management protocol
●LA duty social worker on speed-dial
Onboarding process
Six steps. No shortcuts.
01
Risk assessment
We review the EHCP, behaviour support plan, and any LA risk flags before allocating a team.
02
Team briefing
Full profile shared with driver and PA 48 hours before first run. No surprises on the day.
03
Meet-and-greet
Team meets child at a safe location before the first live journey. Not optional.
04
First run shadowed
Ops manager reviews first journey via live GPS. Team debriefed same day.
05
Weekly behaviour log
Shared with SENCO, social worker, and family. Flags patterns before incidents.
06
Quarterly review
Formal review with LA commissioning, school, and family. Tier re-assessed.
Credentials & partnerships
✓Team Teach accredited training provider
✓CALM crisis and aggression limiting management
✓PRICE physical intervention (Tier 3 only)
✓Ofsted-referenced safeguarding framework
✓LADO process compliant — every incident