Responsible business

Doing right by children,
communities, and our planet

Vayacare's responsible business framework covers how we operate — from our environmental commitments to how we treat our workforce and govern ourselves. Social value is not an add-on: it is what we exist to create.

🌱
Environmental
Fleet electrification target
30% EV by 2027
In progress
Average CO₂ per journey
2.4 kg CO₂e
Measured
Paperless ops target
100% by 2026
92% achieved
Vehicle idle time policy
<3 min enforced
Compliant

Transport for children with SEND is inherently local and essential. We are working to decarbonise our fleet without compromising the reliability that our children depend on. Our first EV minibus joins the fleet in September 2026.

🤝
Social
Children transported this year
2,847
2024–25
School attendance rate (our children)
94.6%
vs. 82.3% SEND national avg
Living wage employer
Yes
All staff
Driver ethnicity (% non-white)
61%
Reflects communities served

Our social impact is our core business. We exist to give children with SEND safe, consistent, dignified transport. We also invest in our workforce — all drivers earn London Living Wage minimum, and we fund safeguarding and SEND training throughout the year.

⚖️
Governance
Board safeguarding oversight
Quarterly review
In place
Data protection compliance
ICO registered
Compliant
Anti-bribery policy
Bribery Act 2010
Compliant
Supplier code of conduct
All suppliers signed
Current

Our governance framework sets out how we make decisions, manage risk, and hold ourselves accountable — to children, to LAs, and to the public. Our safeguarding board report is reviewed quarterly by the operations director and shared with LA partners annually.

Commitments

Our responsible business commitments

2025
100% of drivers on Living Wage or above
✓ Complete
2025
All staff with current safeguarding training
✓ Complete
2026
Publish first annual responsible business report
In progress
2026
First electric vehicle in fleet
In progress
2026
Carbon footprint baseline published
In progress
2027
30% of fleet electric or hybrid
Planned
2027
Zero paper across ops and compliance functions
Planned
2028
Net-zero scope 1 and 2 emissions
Planned
Supply chain

Supplier code of conduct

All subcontractors and suppliers working with Vayacare are required to sign and comply with our Supplier Code of Conduct, which covers safeguarding, employment standards, data protection, and environmental expectations.

✓Safeguarding — all staff DBS-checked before working with children
✓Living Wage — all workers paid at least Living Wage Foundation rates
✓No modern slavery — commitment to the Modern Slavery Act 2015
✓Data protection — GDPR-compliant data handling at all times
✓Environmental — vehicle emissions standards and idle time policies
✓Equal opportunities — non-discrimination in recruitment and treatment

Annual responsible business report

Our full report — covering ESG performance, social value, supply chain, and governance — will be published in September 2026.