The Vayacare platform

Purpose-built for SEND transport

Vayacare is not a generic fleet tool. Every feature was designed around the specific safeguarding, compliance, and communication needs of transporting children with SEND and EHCPs.

Platform capabilities

๐Ÿ—บRoute & dispatch

Real-time GPS tracking on every route

Every vehicle transmits its position every 30 seconds. Ops and LA portal users see live route progress. Parents receive stop-by-stop ETA updates.

Key features
Live GPS for all active vehicles
Stop sequence with ETA per child
Parent app tracking with arrival notification
Automatic delay detection and alert
๐Ÿ›กSafeguarding

Court order management and welfare monitoring

Contact restrictions, PA requirements, and welfare notes are surfaced to the right person at the right time โ€” driver at handover, ops on escalation, LA for oversight.

Key features
Court order visibility โ€” driver and ops
Welfare notes with MASH referral workflow
Handover ID verification prompts
Incident timeline with evidence log
๐Ÿ“‹Communication passport

Every child's needs visible at the point of care

Drivers access a child's communication passport during their route โ€” sensory needs, medical information, routines, and contacts โ€” without leaving the app.

Key features
Sensory, medical, and communication profiles
Makaton/AAC communication notes
Emergency seizure and EpiPen protocols
Parent-editable with version control
โœ…Compliance

Automated cert tracking โ€” never miss a renewal

DBS, CPC, MIDAS, PATS, first aid โ€” every certification is tracked. Alerts fire at 60, 30, and 14 days before expiry. LA portal users see real-time compliance status.

Key features
Daily DBS Update Service auto-check
60-day pre-expiry alert cascade
LA-facing compliance matrix export
Per-route cert confirmation before activation
๐Ÿ“ŠReporting

SLA, EHCP, and SEND annual report โ€” all in one place

Monthly SLA performance data, journey analytics, and SEND annual report packs are generated automatically. LA procurement teams can pull audit-ready exports at any time.

Key features
Monthly SLA trend reports
EHCP evidence packs for reviews
FOI-ready access log and audit trail
CSV, PDF and JSON export formats
๐ŸงพInvoicing

Itemised invoicing tied to route and journey data

Every invoice line item is linked to journey logs, SLA performance, and EHCP references. Dispute resolution is built in โ€” LA authorises directly from the portal.

Key features
Per-route, per-journey line items
SLA credit calculation automated
LA authorise-in-portal workflow
90-day invoice history and export

Integrations

DBS Update Service
Daily automated check for all drivers
DVLA
Licence status verification on request
LA MIS systems
EHCP data import / export via API
Webhook push
Journey and compliance events to LA systems
CCTV storage
AWS S3 encrypted 28-day retention
SMS gateway
Parent alerts via SMS and push notification
ISO 27001
Information security certification (in progress)
UK GDPR
ICO registered ยท DPO appointed ยท Article 30 records
AES-256
Encryption at rest via AWS KMS
CREST pen test
Annual ยท last Jan 2026 ยท no critical findings