News and thinking

What the new DfE SEND transport guidance means for local authorities

The Department for Education has published updated guidance on SEND home-to-school transport. Here is what it means for commissioners and families.

5 min read

Communication passports: how we built a feature that changes journeys

Two years ago, a parent asked us why the driver didn't know her son's sign for “I need a break.” That question became the passport feature.

7 min read

How Bromley reduced SEND transport costs by 14% while improving outcomes

Over two years, Bromley LBC worked with us to rationalise routes, increase occupancy, and cut spend — without reducing any child's entitlement.

Five things SEND transport operators get wrong on safeguarding

From inadequate disclosure to gaps in court order communication, here are the most common safeguarding failures we see — and how to avoid them.

Using DPS to procure specialist SEND transport: a practical guide

Dynamic Purchasing Systems are the most flexible route to compliant specialist transport procurement. Here is how LAs are using them effectively.

Why consistency of driver matters more than punctuality for SEND children

Our own data — and growing academic evidence — shows that consistent staffing has a greater impact on wellbeing than any other service variable.

Introducing live GPS tracking for parents

We've updated the parent app to show a live map view of your child's journey. Here is how it works and what we built to make it safe.